Refund Policy

At Babbitt Shoes, we want you to be completely satisfied with your purchase. If for any reason you are not fully satisfied, we are here to help.

Returns

You have 30 days from the date of receiving your order to return any eligible items for a full refund. The product must be unused, unworn, and in its original condition with all tags and packaging intact.

To initiate a return, please visit our returns portal on the website and follow the instructions for creating a return label. Once your return is received, we will process the refund to your original payment method.

Exchanges

If you need a different size or color, we recommend placing a new order for the desired item and returning the original item for a refund. Exchanges are subject to product availability.

Non-returnable Items

Certain items are non-returnable, including personalized products, clearance items, or products marked as “final sale” on the product page.

Refunds

Refunds will be issued to the original method of payment once the returned item is received and inspected. Please note, it may take a few days for the refund to appear in your account depending on your bank or payment provider.

Shipping Costs

The customer is responsible for the shipping costs associated with returning the item. If the item is defective or if the return is due to our error, we will cover the return shipping cost.

For any additional questions or concerns, please visit our website for further details.